Due to the nature of products sold, Wayne’s policy is to issue a refund for qualified merchandise returned in original, unused condition within 15 days of your shipment confirmation date for most items, exceptions stated below. Items must be unworn and tags must be attached. Clearance and sale items are not eligible for a return, refund or credit. No returns are accepted on international orders.
RETURN PROCESSING FEE
A flat rate of USD $4.95 will be deducted from the original order amount as a return processing fee once the return has been processed.
METHODS FOR RETURNS
To return by mail, simply connect with us at firstname.lastname@example.org to request a return label via email and follow the instructions provided to receive your pre-paid return label. To ensure your return is properly processed and refund granted, be sure to place both this pack slip and unworn items within the return package. Customers will be refunded the price of the merchandise less a USD $4.95 handling fee to the original form of payment.
No refunds will be precessed for Sale or Clearance items purchased or returned.
If you have any further questions or experience difficulty in retrieving your pre-paid return label, please contact our customer service team via email at email@example.com. Thank you for being a loyal customer and we appreciate your business.
Allow 7-14 business days to process your return.
Credit for the merchandise returned less a USD $4.95 return processing fee will be credited back to the original method of payment.
Allow 3 – 5 business days for the credit to appear on your statement.
You will receive an email notification upon the completion of return processing.
WRONG ITEM OR SIZE
If we shipped you the wrong item, please email us at firstname.lastname@example.org. Please be prepared with a detailed description of the difference between the item you ordered and the item you received along with your order number. This information is important, so that we may assist you with return processing fees. If you do not contact us, you are responsible for all return processing charges.
Perry Wayne Apparel LLC